The Lawyers Help DeskLegal IT Outsource & IT Infrastructure Management
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The Lawyers Help Desk offers a full suite of resources and services to meet all of your law firm's IT needs. We operate effectively in numerous configurations. For example, The Lawyers Help Desk can serve as your entire IT department, a Centralized Service Desk for front line support, or supplemental support for high-end projects.
IT Infrastructure Assessment
The Lawyers Help Desk performs an infrastructure assessment and provides your law firm with a comprehensive understanding of your current IT operation and a customized strategic IT plan focused on infrastructure stabilization and industry best practices.
- Comprehensive documentation of your IT infrastructure
- Identify security and business continuity risks
- Proactively address systems at risk of future unexpected failure
- Ensure the protection of your critical business data
- Budget appropriately for future needs
IT Infrastructure Design
Your infrastructure design is critical to the reliable operation of your law firm. The goal is to eliminate complexity and implement a scalable, agile and efficient infrastructure focused on solutions that align IT with your business objectives.
- Stabilize your IT Infrastructure and Critical Systems
- Focus on Industry Standards and Best Practices
- Maximize the use of existing technology equipment and other resources
- Server Consolidation Planning
Project Implementation
The Lawyers Help Desk Network Engineers average over 15 years experience. With a variety of expert IT skills, The Lawyers Help Desk provides high-quality, hands-on technical experience to ensure projects are executed correctly and efficiently.
- Exchange E-mail Server Installation and Migration
- Network Infrastructure Installation
- Server Colocation and Virtualization
- Server Installation, Replacement, and Migration
- IT Security and Firewall Setup, Configuration, and Testing
- Office Move Planning and Execution
On Site Service and Support
Any support model requires some amount of traditional IT service and support. The Lawyers Help Desk dispatches Engineers for onsite break/fix needs. You receive a full suite of services at no additional charge.
- Immediate response for critical issues
- No charges for drive time and no on-site minimums
- Same day response guaranteed
- Consistently assigned Senior Network Engineer Resources
- Ability to deploy on site resources anywhere in North America
- Resources deployed and managed by our ITIL aligned IT Service Desk Model